Tenants

We ensure that your renting process through Collins Residential is smooth from start to finish. All tenants will have access to the following:

  • Local property expert who knows the area and can help you find your dream home
  • Access to properties before they go ‘live’ when registering your details with us
  • Your own dedicated property manager throughout your tenancy
  • Collins Residential Maintenance reporting app, which reaches our maintenance team instantly
  • Live information updates for tenants such as next inspection dates, payment receipts etc.
  • Out of hours emergency procedures, to ensure you are never left with unresolved maintenance
  • Your deposit will be registered with a government approved scheme (TDS) and a certificate will be provided