About Us

Collins Residential has been founded by Christi Collins, Lettings Director, who has had over twelve years experience in the local lettings and sales market, and is highly recognised in the local area for providing excellent service to both landlords and tenants.

We pride ourselves on building great long term relationships with our customers, through excellent service, professionalism and great knowledge of what is required to manage a property effectively.

Our Tenant Service

We offer a personalised service to each and every customer, and we understand that each individual has different needs, and therefore the ‘one shoe fits all’ approach does not always work. Furthermore, we will work with you to find a package to suit your needs.

We understand that whether letting your property or renting, there can be lots of paperwork involved and many legislations to comply with. Our goal is to ensure that this process is a smooth as possible, you are fully protected, and to guide you each step of the way prior to your move in, and thereafter during the tenancy.

Our Landlord Service

We offer comprehensive service to all landlords, including full tenant referencing, right to rent checks, a third party professional inventory of your property, comprehensive tenancy agreements, rent and legal protection, rent processing and full property management. Our landlords will have access to an online portal, where you can track progress of the marketing of your property, progress of any maintenance being carried out, viewing your monthly statements and more.

Peace of Mind

Tenants will have peace of mind that they will have someone on hand to deal with any issues quickly and efficiently, and will be kept up to date every step of the way. All of our tenants will also have access to an online portal, where they can report and track maintenance issues easily, be kept up to date with when property inspections are taking place, and have access to all important documents relating to their tenancy 24/7.

We are regulated by both ARLA Propertymark and The Property Ombudsman, and we are members of the Propertymark Client Money Protection Scheme; providing you with peace of mind that when using Collins Residential, you are in the very best hands.